F.A.Q.
Please read the FAQ before sending any questions
by email!
This helps us to spend more time on questions that
require more time, including your own.
Do strandgut products come with a warranty?
Click here
to get the full lowdown.
Where can I get strandgut products? Can
i buy direct from you?
We are abel to send our products directly, but it can take some
time, cause we do not have all products in our base. Please
check one of the dealers
in your town first.If you want us to send you some products
read delivery conditions.
I saw some cool strandgut products on
your website, but my dealer told me it's not available in my
country? Why is that? And how do I know what they have?
It's the distributors decision what he wants to order. If there
is a product you wanna have tell your strandgut dealer. So we
don't know what every dealer has in stock. You have to contact
your dealer or distributor. Your dealer should check availability
before taking your order because although.
Can I get some prices on some of your
products?
No. We don't quote retail prices here because they vary from
country to country. You'll have to contact a shop that sells
our products.Prices are not accessible through the factory.
How can I get some free stickers?
For information about free stickers use the link freestickers
.
I was wondering if you guys had a catalog? If yes,
how can I get one?
We do, but its only for distributors or dealers...so all products
can be watched at this webpage...
How can I get sponsored by strandgut /Do
you have a team?
For more Infos check sponsoring
.
Can i send you my video?
YES you can. Go to the unsponsored.tv
page
Is strandgut able to make me a custom
shirt or do a custom paint job?
We do not do any custom shirts or paint jobs at the moment.
Are you interested in advertising on my web
site?
Right now our answer is no, but it's something we might consider
if your site is the bollocks. We may consider link swapping
but we're not really into banners or anything that has the words
'flashing' and 'gif' in the same sentence ;-)
I emailed you guys yesterday and you never replied,
what's up?!
Give us a chance! we go through each mail personally, - yeah
we actually read and reply to what you have to say. The downside
is that it takes us time. We'd normally expect to get back to
you within a couple of days but it sometimes takes us longer.
If you've had no response within 12 days then remind us cause
something is wrong. Thanks for your patience.
I have no questions to ask but i would
like to see if there are real people reading the emails i send
to you?
You can rest assured that we read each email personally and
everyone gets a reply from us and not from some bit of software,
but if you want to check, send us something interesting.
We need a skatepark here in xxxx can you send us money
or parts?
We already support a whole load of events and people which means
that taking on new backings is normally possible.But sorry no
money.However we are always happy to here about new scene happenings
so feel free to tell us about what's going on near you.So send
us an e-mail
.
Can i work for you?
Maybe, but right now no. We're also not able to offer any work
experience places at the moment because the time that we'd like
to put in simply isn't there; we're such a small company it's
unlikely to work or be of use to you.
How to wash the clothes ?
wasch all products with prints on the left side
/ wash the colored products first time alone.(red,
green , ...) / We don`t give garantie if you put the clothes
in the dry-machine.
If I got the wrong sice, what can i do
?
You have to send us an e-mail
in the 9 days warranty after the product left the office.Send
the product back in this time and we change into the right sice.
If you don`t like the product, what to
do ?
You have to send us an e-mail
in the 9 days warranty after the product left the office.Send
the product back in this time.We charge you 5,00 euros for handling.So
go first to one of the shops in your town.
If you still didn't find the answer to your question, we are
here to help, write a mail to: bottle@strandgutclothing.com
|
